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Introducing The New Adzooma Support Page [Updated]

November 16, 2020
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written by Danielle Strouther
Product Marketing Expert

Find answers to common questions and get support from our team without leaving the Adzooma platform in our brand new support page.

December update: Speak with our team inside Adzooma with new live chat option! 

We’ve got a quick and helpful update for you all today. There’s a new support page inside Adzooma for you to get in touch with our team, find answers to common questions and more. 

When logged in to your Adzooma account, click the ‘?’ icon in the top right to see your new support centre.

NEW: Live chat now available

Want a response right now? Just click to talk to our team in our live chat. Type in your response, and we’ll get you connected to one of our talented team members ASAP. But don’t worry – this isn’t a live chat to your gas company. You’ll only be waiting a few seconds.

Like our festive look for the holidays? 

What’s more, all conversions will be saved after use if you ever want to revisit it. 

If you need us out of hours, you’ll see a message in the bottom right that we’re offline. However, you can still send us a message and we’ll get in touch with you as soon as someone is available. 

Whatever you need, we’re here to help

Our team are always on hand to help. Whether you need help using a particular feature, have a question about your campaigns or want to suggest a new feature to us, we’re here. 

With the new support page, we’ve made it even easier to talk to us. 

Just click the ‘?’ button on the top right and select the option that works for you. You can schedule a call, ask a question in our Facebook group or send us an email. If you need support from Microsoft, Facebook or Google themselves, we’ve also included their contact information to make sure you get the answers you need as soon as possible. 

What’s more, we’ve also added a few FAQ’s to the page, hopefully solving some of your questions straight away. 

Join a community of industry experts

From the support page, you’ll also find a link to our exclusive Facebook group. This group is filled with Adzooma users and industry experts ready to talk, discuss and share tips on all things PPC. 

What’s more, it’s also a place for us to post new features and insider information first. If you want to be in the loop and get direct updates from our team, this is the place for you.

Not yet an Adzooma user? 

Don’t worry, you can still get in touch with our team at any time. We’re always happy to help. 

But, if you don’t want to be missing out on the best free management platform in the world. There’s nowhere else you’ll be able to get: 

  • One-click optimisations personalised to your account
  • An entire reporting suite and customisable reports 
  • Custom automation rules and alerts, including expert-selected templates
  • And much more… 

All for free. 

Just create your account to get started.

Slash the time it takes to run more profitable paid ad campaigns.

Adzooma is your FREE virtual assistant. Just connect all of your Google, Facebook, and Microsoft ad accounts then manage and optimise them from a single platform.

Apply automatically generated suggestions to optimise your campaigns with a single click. Use clever automation to do away with routine, time-consuming tasks. Run easy-to-understand reports at the click of a button.

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Adzooma Features

All the tools you need to make paid advertising faster & more effective

  • Optimise performance and boost ROI
  • Automate routine tasks and save time
  • Manage multiple accounts from one place
  • Request features via the feedback portal
  • Run reports that showcase your results

 

Jonny C.

“Having used other tools previously (Wordstream & Optmyzr) I can say that Adzooma is far better value and actually helps you to deliver so much more for your accounts.”

Tatsat S.

“Amazing tool, the functionalities are excellent and it saves lots of time in maintaining multiple ad accounts. Looking forward to making this my go-to ad management tool.”

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